Unable to Fire scCheckout rule in WebSdk implementation. | Community
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PavanV1
New Participant
Mar 12, 2024 9:49 AM UTC
Solved

Unable to Fire scCheckout rule in WebSdk implementation.

Hey All,

I have framed an XDM Data Element by configuring the scCheckout under commerce section and created a rule mapping the appropriate XDM Element and specific event condition as shown below.

But the network call isn't firing.

 

 

 

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abhinavbalooni
abhinavbalooniAccepted solution
New Participant
Mar 12, 2024 10:14 AM UTC

Hey @pavanv1 

 

Looks fine from the screenshot. Are you getting any errors in the console?

 

Also, could you put on debugging using _satellite.setDebug(true); on the console and then check what happens when you push the object in the datalayer.

 

Also, could you share the screenshot of the rule configuration with the event, conditions and actions clearly visible.

 

Cheers,

Abhinav

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2 replies

abhinavbalooni
abhinavbalooniAccepted solution
New Participant
Mar 12, 2024 10:14 AM UTC

Hey @pavanv1 

 

Looks fine from the screenshot. Are you getting any errors in the console?

 

Also, could you put on debugging using _satellite.setDebug(true); on the console and then check what happens when you push the object in the datalayer.

 

Also, could you share the screenshot of the rule configuration with the event, conditions and actions clearly visible.

 

Cheers,

Abhinav

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    PavanV1Author
    New Participant
    Mar 14, 2024 4:26 AM UTC

    Hey @abhinavbalooni ,

    I was not able to get the appropriate network call, but now i am able to get it after some time.

    Thanks for the reply.

    Regards
    Pavan

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