Undefined error message - Adobe Analytics | Community
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New Participant
May 6, 2021
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Undefined error message - Adobe Analytics

  • May 6, 2021
  • 3 replies
  • 1954 views

Hey,

 

Since last few days, I am getting an undefined error, whenever I am opening my Analytics workspace.  2e3cf5e0-7943-4507-af37-4505fbf8307c (Attaching a picture for reference).

Would love to know what I can do about it.

 

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Best answer by PratheepArunRaj
Hello Vainika, Have you reached Customer Care to solve this? If yes, can you close this thread? Thanks, Pratheep Arun Raj B.

3 replies

PratheepArunRaj
PratheepArunRajAccepted solution
New Participant
May 17, 2021
Hello Vainika, Have you reached Customer Care to solve this? If yes, can you close this thread? Thanks, Pratheep Arun Raj B.
New Participant
May 8, 2021

Hi Vainika,

 

I've checked the error code : 2e3cf5e0-7943-4507-af37-4505fbf8307c internally, it \seems a bug with the service. 

 

Please raise a support ticket with Adobe by mentioning the steps to replicate this behavior, and we'll be able to help you with this.

 

Thanks,

 

New Participant
May 6, 2021

I'm having the same issue. 

I have administration rights, and can access the reports I already have open, but I am unable to log in via another browser, or computer, and cannot access any other resources in Adobe.