Unspecified Platform - we are seeing between 33% and 42% for the last two years by month. Is this normal? | Community
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New Participant
December 12, 2023
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Unspecified Platform - we are seeing between 33% and 42% for the last two years by month. Is this normal?

  • December 12, 2023
  • 1 reply
  • 1388 views

Greetings,

We are seeing the % vary between 33% and 42%. We have filtered out bots and background hits. What would cause this high of a percentage?

Thanks for your ideas.

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Best answer by Jennifer_Dungan

How is "Clean Platform" calculated? That's still a custom value.. without understanding all the steps that lead to this value, we really can't tell you why the value may be consistently around 30% of your traffic...

 

This may be a problem with how "Clean Platform" is being tracked or calculated.. as in "real" platforms aren't being properly set into their proper buckets...

 

Or there may be another underlying issue... 

1 reply

Jennifer_Dungan
New Participant
December 12, 2023

How are you calculating "platform"?

ObeabAuthor
New Participant
December 12, 2023

Hi Jennifer...

Here is what we call platform.

 

Jennifer_Dungan
Jennifer_DunganAccepted solution
New Participant
December 12, 2023

How is "Clean Platform" calculated? That's still a custom value.. without understanding all the steps that lead to this value, we really can't tell you why the value may be consistently around 30% of your traffic...

 

This may be a problem with how "Clean Platform" is being tracked or calculated.. as in "real" platforms aren't being properly set into their proper buckets...

 

Or there may be another underlying issue...