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Employee
May 15, 2024 11:05 AM UTC
Question

Visit Number not showing the correct data

How does the Visit Number dimension work in Adobe Analytics? Does it take into account the reporting time frame or the lifetime of the visitor?

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10 replies

Krishna_Musku
New Participant
May 15, 2024 1:10 PM UTC

@isinha Visit Number accounted to the lifetime of the visitor, not by the reporting time frame.

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Jennifer_Dungan
Level 2
May 15, 2024 3:28 PM UTC

Yes, as @krishna_musku said, Visit Number is a lifetime metric... so if you have a two year data retention in Adobe, you won't even see "Visit Number 1" for users that started coming to the site more than 2 years ago (and are still identified as the same user)

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New Participant
May 15, 2024 4:25 PM UTC

My data on one account shows Visit Number 3, but New Visitor.  

And on another account shows timeSinceLastVisit = newvisitor, Repeat Visitor, Visit number=3

What's going on?

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pradnya_balvir
New Participant
May 15, 2024 12:26 PM UTC

Hi @isinha ,

The ‘Visit number’ dimension reports which visit the visitor is currently on. When a new visit starts, this dimension item increases by 1.

 For example, if the visitor has never been to your site before, their first visit belongs to the dimension item "Visit number 1". If this is the visitor’s 12th visit to your site, they belong to the dimension item "Visit number 12".

Refer below document:

https://experienceleague.adobe.com/en/docs/analytics/components/dimensions/visit-number

 

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