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gustavotakahash
New Participant
August 27, 2018
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Visit, Visitor or Hit?

  • August 27, 2018
  • 1 reply
  • 1658 views

Hi,

I have a question on my error report.

I'm trying to build a report which compares customers who has received an login error message two months ago and logged in successfully last month.

I constructed two containers (all with "HIT"):

The first one is the error 2 months ago and the second one is about the login (Pages which contains LG = Logged in).

What i'm doing wrong? I cant get any public. I dont think it's VISIT or VISITOR container, because I just want that specific behavior.

Sorry for my bad english, I'ved tried my best.

Thank you!

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Best answer by BYOID

Hi,

Try changing the outer container (at the very top) to visitor level. Reason: Both hits occured in different months, so not at the same hit and neither during the same visit.

Hope that helped.

Kind regards,

Sarah

1 reply

B
BYOIDAccepted solution
New Participant
August 28, 2018

Hi,

Try changing the outer container (at the very top) to visitor level. Reason: Both hits occured in different months, so not at the same hit and neither during the same visit.

Hope that helped.

Kind regards,

Sarah

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