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bobc76334831
bobc76334831
New Participant
October 19, 2021
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Visitor Data not being captured

  • October 19, 2021
  • 2 replies
  • 2450 views

I'm running a sample website on localhost with tracking scripts linked from Adobe Launch. The chrome extension reports everything ok, but when I try and view the data, nothing is logged. What am I missing?

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Best answer by AbuSh1

1. check cookie domain settings for visitor id service

    var visitor = Visitor.getInstance("xxx@AdobeOrg", {
        trackingServer: <trackingServer>, // same as s.trackingServer
        trackingServerSecure: <trackingServerSecure>, // same as s.trackingServerSecure
        marketingCloudServer: <marketingCloudServer>, 
        marketingCloudServerSecure:<marketingCloudServerSecure>,
        cookieDomain: <Localhost>
    });
 
2. if chrome debug extension showing all the data check the following 
- Org ID
- Report suite ID 

3. if you can see visit and unique visitor but no data
- check the processing rules 
- check if you have enable the Analytics variables 
 
Thanks
Abu
 

2 replies

Pablo_Childe
Pablo_Childe
New Participant
October 19, 2021

When doing work on a local host you may need to explicitly define the domain for the given report suite you are trying to report into.

 

Unless you have a dev report suite setup to automatically capture all non predefined domains you work on.

A
AbuSh1Accepted solution
New Participant
October 19, 2021

1. check cookie domain settings for visitor id service

    var visitor = Visitor.getInstance("xxx@AdobeOrg", {
        trackingServer: <trackingServer>, // same as s.trackingServer
        trackingServerSecure: <trackingServerSecure>, // same as s.trackingServerSecure
        marketingCloudServer: <marketingCloudServer>, 
        marketingCloudServerSecure:<marketingCloudServerSecure>,
        cookieDomain: <Localhost>
    });
 
2. if chrome debug extension showing all the data check the following 
- Org ID
- Report suite ID 

3. if you can see visit and unique visitor but no data
- check the processing rules 
- check if you have enable the Analytics variables 
 
Thanks
Abu
 
bobc76334831
bobc76334831Author
New Participant
October 21, 2021

I have configured the Adobe Analytics extension to point to the report suite I want to use. I've also now modified my Hosts file on my local machine to simulate a domain. In the Adobe Experience Platform debugger in the Analytics section it shows my report suite info and modules correctly, however no network events are appearing when I click around on the site.

A
AbuSh1
New Participant
October 21, 2021

Run the following command from console

> s.t();

and check the network call for new calls using 'b/ss' filter 

 

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