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dinesh_kumar_r
Level 4
Apr 20, 2021 10:11 AM UTC
Solved

Visitors count is more than visits count

Hi team,

 

I am wondering how Visitors count is more than visits count. Is it possible ? if so what will be the reason.

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PratheepArunRaj
PratheepArunRajAccepted solution
New Participant
Apr 21, 2021 3:39 PM UTC

Dear Dinesh,

Are you seeing this for your company? In Adobe Analytics, I don't think this is a possible case. But I do remember a case when the user raised this with a screenshot, but I am unable to find the same. Let me check and get back to you; meanwhile, if you see the trend in your company, can you share the screengrab?

Thank You, Pratheep Arun Raj B | Xerago | Terryn Winter Analytics

 

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5 replies

jantzen_b
jantzen_b
Employee
Jul 20, 2021 9:15 PM UTC
Do any of the answers below answer your initial question? If so, can you select one of them as the correct answer? If none of the answers already provided answer your question, can you provide additional information to better help the community solve your question?
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ch_ashish
Level 2
Apr 25, 2021 3:27 AM UTC

Would you mind sharing a screenshot of workspace project?

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PratheepArunRaj
PratheepArunRajAccepted solution
New Participant
Apr 21, 2021 3:39 PM UTC

Dear Dinesh,

Are you seeing this for your company? In Adobe Analytics, I don't think this is a possible case. But I do remember a case when the user raised this with a screenshot, but I am unable to find the same. Let me check and get back to you; meanwhile, if you see the trend in your company, can you share the screengrab?

Thank You, Pratheep Arun Raj B | Xerago | Terryn Winter Analytics

 

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dinesh_kumar_rAuthor
Level 4
Apr 22, 2021 7:02 AM UTC
Sorry Pratheep, I have not seen this type of data. However want to be prepared if something come like this.
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