Web Services credentials in Experience Cloud mode? | Community
Skip to main content
Level 2
Oct 18, 2018 7:32 PM UTC
Solved

Web Services credentials in Experience Cloud mode?

Hi,

We recently switched from the old Adobe Analytics view to the Adobe Experience Cloud mode.

In the past, we could see the Web Services details such as "User name" and "Shared Secret" under Edit Profile section in the old view.

I can't find the details under Edit Profile after we started logging in through Adobe Experience Cloud.

Where can find the credentials now?

Thanks,

Aiyanna

This post is no longer active and is closed to new replies. Need help? Start a new post to ask your question.
isinhaAccepted solution
Employee
Oct 18, 2018 7:35 PM UTC

Hi Aiyanna Kuttappa​,

These are solution specific parameters. So, you will be able to find these details in Analytics UI. An Admin user can go to Admin -> Company Settings -> Web Services in the Adobe Analytics UI to get the list of all the users along with their Username and Shared Secret.

Hope it helps!

Thanks!

6 replies

New Participant
Oct 25, 2018 8:16 PM UTC

What do you do if you accidentally deleted the user in the Analytics UI and then had to re-create in Admin?  How do I generate a Shared Secret?   Thanks!

Translate
New Participant
Feb 17, 2023 8:57 AM UTC

Hi @jenpwebfpl , The API web services credentials will be generated automatically once the user has been recreated, or administrators can regenerate them through the Analytics UI.

Translate
Level 2
Oct 18, 2018 7:44 PM UTC

Perfect!
Thank you  for the quick responses

Translate
Employee
Oct 18, 2018 7:42 PM UTC

Yes Aiyanna Kuttappa​.

Unless a non Admin user has access to "Company Settings", it can't be seen.

Translate
Level 2
Oct 18, 2018 7:39 PM UTC

Thanks,

So a non Admin user like me can no longer see these details like we could in the past?

Translate
isinhaAccepted solution
Employee
Oct 18, 2018 7:35 PM UTC

Hi Aiyanna Kuttappa​,

These are solution specific parameters. So, you will be able to find these details in Analytics UI. An Admin user can go to Admin -> Company Settings -> Web Services in the Adobe Analytics UI to get the list of all the users along with their Username and Shared Secret.

Hope it helps!

Thanks!

Translate