What is this error? How do I submit to Adobe Client Care? 'undefined Please submit this error id to Adobe Client Care for further diagnosis: 18bcd313-a3ff-4010-95bd-17b08dd8425e' | Community
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NancyPrice
New Participant
April 4, 2023
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What is this error? How do I submit to Adobe Client Care? 'undefined Please submit this error id to Adobe Client Care for further diagnosis: 18bcd313-a3ff-4010-95bd-17b08dd8425e'

  • April 4, 2023
  • 1 reply
  • 770 views
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Best answer by Jennifer_Dungan

There is an ongoing issue: https://status.adobe.com/

 

But to submit a ticket to client care, you need to be an admin and have access to https://adminconsole.adobe.com/ (the ticketing system is available there, under "Support" menu)

1 reply

Jennifer_Dungan
Jennifer_DunganAccepted solution
New Participant
April 4, 2023

There is an ongoing issue: https://status.adobe.com/

 

But to submit a ticket to client care, you need to be an admin and have access to https://adminconsole.adobe.com/ (the ticketing system is available there, under "Support" menu)

Jennifer_Dungan
Jennifer_Dungan
New Participant
April 4, 2023

The issue should be resolved now... try again and hopefully this will be working now.

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