What is this error? How do I submit to Adobe Client Care? 'undefined Please submit this error id to Adobe Client Care for further diagnosis: 18bcd313-a3ff-4010-95bd-17b08dd8425e'

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Jennifer_DunganAccepted solution

Level 2

There is an ongoing issue: https://status.adobe.com/

But to submit a ticket to client care, you need to be an admin and have access to https://adminconsole.adobe.com/ (the ticketing system is available there, under "Support" menu)

Jennifer_DunganAccepted solution

Level 2

There is an ongoing issue: https://status.adobe.com/

But to submit a ticket to client care, you need to be an admin and have access to https://adminconsole.adobe.com/ (the ticketing system is available there, under "Support" menu)

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Jennifer_Dungan

Level 2

The issue should be resolved now... try again and hopefully this will be working now.

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