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Raseshwari
Level 2
Jul 11, 2023 9:08 AM UTC
Solved

Where can I see Real Time Reports?

Now that the Reports section has sunset from Analytics, where do we access Real Time Reports?

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Krishna_Musku
Krishna_MuskuAccepted solution
New Participant
Jul 11, 2023 3:19 PM UTC

You can find the real-time reports in Workspace

 

Workspace - Reports - Engagement - Real-Time

 

 

You can find more info regarding the Reports & Analytics: End-of-Life here: https://express.adobe.com/page/6WnF8JK6IRDhf/

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8 replies

Jennifer_Dungan
Jennifer_Dungan
Level 2
Jul 11, 2023 3:19 PM UTC

Reports hasn't been sunset yet (that will happen in Dec 2023), but perhaps your admin has removed access now to prevent people from relying on creating reports there that won't work in a few months... 

 

Do you have "Reports" in the Workspace Menu?

 

You can find "Real-Time" here under Engagement... 

 

If that option is also missing for you, it sounds like Adobe may have to create a new way to access?? As far as I know, the Real-Time reports aren't going away... 

 

I also suggest you up-vote this idea to bring Real Time reporting into Workspace: 
https://experienceleaguecommunities.adobe.com/t5/adobe-analytics-ideas/real-time-displays-in-aa-workspace/idi-p/593650 

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    RaseshwariAuthor
    Level 2
    Jul 12, 2023 1:40 PM UTC

    Hi Jennifer,

    Thanks for responding.

    Yes the option is now missing in the menu. Hence the question! 

    Also thanks for sharing the up-vote link. AA Workspace definitely needs to include real-time reporting, now that the Reports section is starting to sunset.

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    Jennifer_Dungan
    Jennifer_Dungan
    Level 2
    Jul 12, 2023 1:45 PM UTC

    Yes, I saw that it was missing from your menu, I was asking about the left menu inside of Workspaces... what @krishna_musku showed above... 

     

    That might be tied to the same permissions... if you can't get access in either way, you may need to ask your system admin about granting you access again for now.. since it's not yet sunset and it's impacting your work

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      Krishna_Musku
      Krishna_MuskuAccepted solution
      New Participant
      Jul 11, 2023 3:19 PM UTC

      You can find the real-time reports in Workspace

       

      Workspace - Reports - Engagement - Real-Time

       

       

      You can find more info regarding the Reports & Analytics: End-of-Life here: https://express.adobe.com/page/6WnF8JK6IRDhf/

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      RaseshwariAuthor
      Level 2
      Jul 12, 2023 1:44 PM UTC

      Hi Krishna, yes I know it belonged to the Reports section. Now the section itself has been removed from the Menu. Looking forward to find it's(real-time reports) new placement soon!

       

      EDIT: It doesn't belong to the left panel workspace section either. As Jennifer pointed, I might have to connect with the system admin to regain that access!

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