why I can't download report? | Community
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francescolaouiti
New Participant
May 25, 2021 2:47 PM UTC
Solved

why I can't download report?

It's some days that the system gives the following error: Failed to create XLS report. An administrator has been notified.

 

But I nedd to export these data now.

 

What could I do?

Thanks a lot

Francesco

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Andrey_Osadchuk
Andrey_OsadchukAccepted solution
Level 10
May 25, 2021 9:23 PM UTC

Try to export in a CSV instead. If it works, then convert it in the xls format in MS Excel.

 
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1 reply

Andrey_Osadchuk
Andrey_OsadchukAccepted solution
Level 10
May 25, 2021 9:23 PM UTC

Try to export in a CSV instead. If it works, then convert it in the xls format in MS Excel.

 
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