Why is number of visits different for a segment with hit or visit scope?

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I want to measure in how many visits a checkout-button was clicked. To do so, I create a segment:

Checkout Button clicked: button name (c03) equals checkout

Now I want to calculate the number of visits. I did this for different segment-scopes:

# Visits for Segment Checkout Button clicked with Hit Scope: 1001

# Visits for Segment Checkout Button clicked with Visit Scope: 1010

If I use different scopes for the segment, the number of visits is different. I was expecting that it would be equal.

Why is it different?

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H

H_LAccepted solution

Level 7

are you using evar or prop? if use evar, it may happen.

maybe somewhere on your webpage are triggering a call with this value persist but no instance.

If add more criteria: c03 instances exist, will you see the same result?

Checkout Button clicked: button name (c03) equals checkout AND Checkout Button clicked: button name (c03) instance exists

jantzen_b

Employee

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