Why some of the success searches (internal) appear in null/failed searches report? | Community
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peterH3
New Participant
October 16, 2015
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Why some of the success searches (internal) appear in null/failed searches report?

  • October 16, 2015
  • 1 reply
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evar2 is internal search report. Event1 captures search terms and event2 captures null searches. But some of the success searches appear in the null report. Anyone knows how this happens?

Thanks,

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Best answer by jantzen_b

When you say Event1 and Event2 did you mean eVar1 and eVar2? Without more information it's hard to troubleshoot what's going on here. I'd suggest making sure you are using events and eVars correctly. Also check on your eVar's persistence.

There is actually a great article on capturing and reporting on internal search terms that I'd also suggest reviewing - https://helpx.adobe.com/analytics/kb/capturing-and-reporting-on-internal-search.html

1 reply

jantzen_b
jantzen_bAccepted solution
Employee
April 23, 2020

When you say Event1 and Event2 did you mean eVar1 and eVar2? Without more information it's hard to troubleshoot what's going on here. I'd suggest making sure you are using events and eVars correctly. Also check on your eVar's persistence.

There is actually a great article on capturing and reporting on internal search terms that I'd also suggest reviewing - https://helpx.adobe.com/analytics/kb/capturing-and-reporting-on-internal-search.html

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