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asrara36834177
asrara36834177
New Participant
January 28, 2018
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Cancellation of my auto annual subscription

  • January 28, 2018
  • 1 reply
  • 1408 views

Hello Guys

I'm no longer using Adobe Illustrator and Acrobat pro. I tried my best to cancel my subscription, but it seems they made it so hard to cancel it intentionally. Seriously, there is no cancellation button, and I'm supposed to got to the customer support page to cancel it. And when I search for the cancellation method it guides me to the same page.

This is very misleading and annoying..

Please help me cancel my subscription...

    Best answer by John_T_Smith

    This is a public forum, not Adobe support... click below to contact Adobe staff to help

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    Creative Cloud support (all Creative Cloud customer service issues)

    https://helpx.adobe.com/contact/support.html

    1 reply

    John_T_Smith
    John_T_SmithAccepted solution
    New Participant
    January 28, 2018

    This is a public forum, not Adobe support... click below to contact Adobe staff to help

    While the forums are open 24/7 you may not contact Adobe support at all times

    Chat help: Mon - Fri  5am - 7pm  (US Pacific Time) <=== NOTE DAYS AND TIME

    Be sure to remain signed in with your Adobe ID before accessing the link below

    Creative Cloud support (all Creative Cloud customer service issues)

    https://helpx.adobe.com/contact/support.html

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