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grega87133187
New Participant
January 12, 2018
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Demdex.js 404 error

  • January 12, 2018
  • 11 replies
  • 5199 views

We are trying to implement Audience manager but when we try to use the following script we get a 404:

https://a248.e.akamai.net/demdex.download.akamai.com/clientId/demdex.js

http://cdn.demdex.net/clientId/demdex.js

However, if we use the following:

https://clientId.demdex.net/demdex.js

We are able to get the script to work, how come the CDN links do not work correctly?  Do we have an old script applied?

Thanks

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Best answer by Varun_Kalra

Hi Greg,

From my this question : DIL based or SSF, I wanted to check if you have one tool for AA in DTM and have Audience Management code in AA tool for AAM (Server Side Forwarding) Or do you have separate tool for AAM in DTM ?

Are you using the embed code from DTM in head tag of your site ? Could you try with the staging DTM code on a test page and see if you are able to see calls to demdex ?

If you still are facing issues with staging embed code as well, could you share the web site URL and DTM property ID via DM ?

Thanks,

Varun Kalra

11 replies

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Varun_Kalra
Varun_Kalra
New Participant
January 12, 2018

Hi there,

Could you provide some more details on how are you implementing AAM:

Are you getting that error for a website or a mobile app ?

Is it a DIL based implementation or SSF ?

Do you have Adobe Analytics as well ? If yes, do you want to share AA data to AAM ?

Are you using any tag manager or DTM to implement  AAM ?

Do you also want to implement ID Sync ?

Thanks,

Varun Kalra

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