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TimeIndicator1
New Participant
April 2, 2020

Look a like is dropping in cookie

  • April 2, 2020
  • 2 replies
  • 3967 views

Hi,

We seem to notice the look a like are dropping from Mar 28 onwards and we are not sure why that must be the case.  Can someone please let us know if you have encountered this before and what was the cause for this?

Thanks

 

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2 replies

Ankita_Sodhi
Ankita_Sodhi
Employee
September 2, 2020

Hello @timeindicator1 ,

 

I think it would be great if we can connect via support channel so that trait/segment can be investigated in detail.

 

I request you to please connect with us via amsupport@adobe.com or clientcare@adobe.com and we will work on this one towards resolution.

jeftaylo
jeftaylo
Employee
April 17, 2020

Hi, 

 

I would like to look into this further.  Can you share an AAM trait or segment ID example and I will look into it?

 

Thanks, 

Jeff Taylor

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