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MA1985v2
New Participant
April 2, 2019
Solved

Total segment population numbers low when compared to real time segment population

  • April 2, 2019
  • 4 replies
  • 6333 views

Hi,

What could be reason for seeing low numbers under total segment population when compared to real time segment population..

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    Best answer by shweta_singh

    Hi muthu1985 ,

    This is normal.You are seeing this because the Unique Trait Realizations are real-time metrics, but the reporting jobs we do to calculate the Total Trait Population are not real-time. The Total Trait Population should be larger than the Unique Trait Realizations within a couple of days.You can refer to doc here.

    Regards,

    Shweta

    4 replies

    S
    shweta_singhAccepted solution
    Employee
    April 9, 2019

    Hi muthu1985 ,

    This is normal.You are seeing this because the Unique Trait Realizations are real-time metrics, but the reporting jobs we do to calculate the Total Trait Population are not real-time. The Total Trait Population should be larger than the Unique Trait Realizations within a couple of days.You can refer to doc here.

    Regards,

    Shweta

      Tof_Jossic
      Tof_Jossic
      Employee
      April 3, 2019

      File processing and delivery takes place once per day, at approximately 14:00 UTC but that is effectively when it starts so due the large amount of data we are ingesting we cannot give you an exact time.

      The graph usually is 2 days behind (ie the latest available data at any one time is always 2 days behind to allow for data processing so typically today being April 3rd, you'd have April 1st coming up on the graph.

        M
        MA1985v1
        New Participant
        April 3, 2019

        Thanks for the response. Yes, i do think this could be timing issue. But, still the numbers are same in graph. Do you have any idea at what timezone the graph update will happen on a daily basis.

        Tof_Jossic
        Tof_Jossic
        Employee
        April 3, 2019

        muthu1985​ considering your graph, I suspect this was a timing issue. The graph should now have updated to an increasing Total Segment Population. Can you confirm and maybe post an updated graph?

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