Unable to Access Audience Manager UI due to potential Phishing | Community
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amitmanandhar
New Participant
August 4, 2023
Solved

Unable to Access Audience Manager UI due to potential Phishing

  • August 4, 2023
  • 3 replies
  • 2640 views

Hello I am unable to currently access (it is blocked due to security risks "phishing" 

https://bank.demdex.com/portal/login/LoadLoginPage.ddx#/dashboard

When I try  accessing via 

https://audiencemanager.adobe.com/portal/login/LoadLoginPage.ddx#/dashboard

 

This works but once again when i login I am blocked due to it redirecting to the demdex URL and being classed as Phishing.

 

Is there an alternative URL I can use to access Audience Manager UI?

 

Thanks

 

 

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    Best answer by Tof_Jossic

    @amitmanandhar Is this still an issue at your end?

    If so I'd advise you to raise a Support request. Note if you open your developer Tools under 'Network' while running a test, you should be able to save all the logs as a HAR file, this would be helpful to the Support team.

    3 replies

    P
    prisha500
    New Participant
    September 7, 2023

    You can try accessing Adobe Audience Manager through Adobe's official website at https://experience.adobe.com. If you still face issues, contact Adobe's customer support for assistance. Make sure to inform your IT department about the security concerns as well.

      J
      janejiewei
      Employee
      August 23, 2023

      To access Audience Manager, you should login from https://experience.adobe.com/#/home, and go to AAM card from there. 

        Tof_Jossic
        Tof_JossicAccepted solution
        Employee
        August 14, 2023

        @amitmanandhar Is this still an issue at your end?

        If so I'd advise you to raise a Support request. Note if you open your developer Tools under 'Network' while running a test, you should be able to save all the logs as a HAR file, this would be helpful to the Support team.

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