where should I go to obtain Adobe Analytics API's permission? | Community
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New Participant
October 29, 2024
Question

where should I go to obtain Adobe Analytics API's permission?

  • October 29, 2024
  • 2 replies
  • 1566 views
I am unable to access Adobe Analytics API and it shows: 'License required' Your organization does not have a license to access this API, please contact your admin. If you think this is an error, please contact customer support. "But I don't think I have joined the organization. Secondly, where should I go to obtain this permission?

2 replies

EstebanBustamante
New Participant
October 30, 2024

Hi, 

 

Adobe accounts have multiple profiles, so ensure you are using the correct profile that has the required permissions. If you're unsure, you can check with your admin to confirm whether the product is available for your organization.

 

To switch profiles, simply click on your account icon, or you can go to Adobe Account and click "Switch Your Profile."

 

Esteban Bustamante
New Participant
January 18, 2025

hi. with my personal account

I want to develop a project with Adobe Firefly API. when I want to get API from developer page, “License required Your organization does not have a license to access this API, please contact your admin. If you think this is an error, please contact customer support.”
I have never used FireFly before. Why this warning message?

tmj
Employee
January 19, 2025

This is better suited to be asked as its own question. However, the message means that a license is required to use the Firefly API, which you don't seem to have. 

tmj
Employee
October 30, 2024

@nik-1 are you using your personal account to sign in or your company account?