Adobe Analytics Extension: Adobe Audience Manger Calls Remove / Block from the BUILD | Community
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New Participant
November 3, 2022
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Adobe Analytics Extension: Adobe Audience Manger Calls Remove / Block from the BUILD

  • November 3, 2022
  • 3 replies
  • 1050 views

Team,

 

We are not using Adobe Audience Manger so we have unchecked under the Adobe Analytics extension level but still we are seeing the Adobe Audience Manger calls/cookies under the site pages. How to remove or block the adobe audience manager calls from the build.

 

Thanks.

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Best answer by Anil_Umachigi

@roystonpr  there are few things you could do to debug this. 

  1. Check if it is manually enabled within doPlugins, in your extension check the "tracker using custom code" section for this. 
  2. Perform a global search within adobe launch for s.AudienceManagement or DIL.create to see any residue of past implementation. 

 

3 replies

VaniBhemarasetty
Employee
November 8, 2022

@roystonpr Is server-side forwarding enabled for that report suite?

https://experienceleague.adobe.com/docs/analytics/admin/admin-tools/server-side-forwarding/ssf.html

 

You might have to disable that as well so that AA calls will not be forwarded to Adobe Analytics

yuhuisg
New Participant
November 7, 2022

Also, if you're referring to calls to "demdex.net", then those are made when you use the Experience Cloud ID Service as well.

Anil_Umachigi
Anil_UmachigiAccepted solution
Employee
November 7, 2022

@roystonpr  there are few things you could do to debug this. 

  1. Check if it is manually enabled within doPlugins, in your extension check the "tracker using custom code" section for this. 
  2. Perform a global search within adobe launch for s.AudienceManagement or DIL.create to see any residue of past implementation.