Adobe Experience Platform Debugger always gives me issues. I click sign in. It loads, and then disappears, and I'm not signed in, despite being able to sign in to AEP.

Question

When I try to sign in to the Adobe Experience Platform Debugger Tool Extension For Adobe Experience Platform Launch, it won't let me sign in. It just loads, then says 'signing in', then disappears again, and I'm not signed in (it does this quite a lot). However, I am able to sign in to Analytics, Launch, etc. Does anyone else get this problem a lot with the Debugger Extension, and are there any tips to stop it happening?

yuhuisg · Accepted Answer

Please see the official reply from Adobe: https://experienceleaguecommunities.adobe.com/t5/adobe-experience-platform-data/sign-in-issue-will-be-fixed-in-v1-6-4/m-p/752695

bjoern__koth · Answer

Hi @christiansm have you tried a different browser? Do you have any browser extensions that could possibly affect the correct functioning or block cookies (e.g. ad blockers)?

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