Adobe Experience Platform Debugger not displaying Analytics events | Community
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andrewo35306423
New Participant
July 12, 2022
Solved

Adobe Experience Platform Debugger not displaying Analytics events

  • July 12, 2022
  • 3 replies
  • 2280 views

Hello, 

 

I have been having a lot of trouble with the Analytics solution in the Adobe Experience Platform  Debugger. When I open a page, the platform debugger has recently stopped showing events in the Analytics tab. There is minimal information up top but not nearly the depth i need. I have tried uninstalling ande reinstalling as well as signing in to my adobe account and this has not fixed the issue. Attached is a screenshot of what my debugger looks like. Anyone know how to resolve this?

 

 

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Best answer by VaniBhemarasetty

@andrewo35306423 I have checked just now on our demo sitehttps://luma.enablementadobe.com/content/luma/us/en.html

I am able to see the sever calls to adobe analytics 

Please check if third-party cookies are allowed or not on your browser and check if any js scripts are blocked or not

3 replies

D
dwright-adobe
Employee
July 13, 2022

That's odd. Works for me on the "Create post" page. What happens with the FireFox add on? https://addons.mozilla.org/en-US/firefox/addon/adobe-experience-platform-dbg/

 

VaniBhemarasetty
VaniBhemarasettyAccepted solution
Employee
July 13, 2022

@andrewo35306423 I have checked just now on our demo sitehttps://luma.enablementadobe.com/content/luma/us/en.html

I am able to see the sever calls to adobe analytics 

Please check if third-party cookies are allowed or not on your browser and check if any js scripts are blocked or not

J
jane_120
New Participant
July 13, 2022

The same issue faced by me too, the debugger is not opening too.

Tried uninstalling and reinstalling.

Cleared all browser cookies too.

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