AEP debugger not working at all | Community
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marcush74174295
New Participant
February 8, 2021
New

AEP debugger not working at all

  • February 8, 2021
  • 15 replies
  • 5897 views

Description - AEP debugged doesn't show any events, data or anything really useful

Why is this feature important to you - Well, for starts I'd like to to show me network events, logs and the basics that I could get from Cloud debugger.

How would you like the feature to work -

Current Behaviour - Showing me nothing at the moment. It connects, let's me sign in and stuff, but it does not populate any data at all in the debugger itself.

 

Adding Adobe Analytics and all relatable products through Adobe Launch. Does it not work with the standard way of adding AA as an extension in Launch?

 

15 replies

williamh7405917
Employee
February 10, 2021

I was able to see some analytics calls go through on that site. If you look at the status bar along the bottom do you see that the debugger reads "Connected"? Wondering what the issue was where those calls weren't coming through for you

 

marcush74174295
New Participant
February 10, 2021

Hi Jon,

Sorry, I noticed now that I wrote my answer quite poorly! 

What I meant was, that I uninstalled the new debugger and installed the old one again, and that is when the logging works as usual (using the old version) 🙂 Pardon! That's what I get for being stressed...

 

I do not get the new version of the debugger to show me any of the Analytics calls, like in the original post. Any ideas?

Employee
February 10, 2021

I'm glad you got it figured out! Thanks again for reaching out. If you have feature requests, feel free to review/vote that already exist or submit a new one here.

marcush74174295
New Participant
February 10, 2021

Hi Jon,

Certainly! I'm looking at scandichotels.com. I had the old extension installed and figured maybe it was interfering so I uninstalled it. Tried again, but nothing logging. So uninstalled the new version and installed the old one and it shows logs as usual.

(Accidentally marked it as solved, my bad)

Employee
February 9, 2021

Can you share the website you're trying to debug? And, did you make sure another browser extension, perhaps older version of the Debugger, is not also running and causing interference?