After clearing browser history - discrepancy in launch call | Community
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New Participant
Feb 7, 2019 7:02 AM UTC
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After clearing browser history - discrepancy in launch call

After clearing browser history - discrepancy in adobe launch call values, and after some time it get backs to normal when visiting other pages, can anyone help and or recommend?

Thanks in advance

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Gigazelle
GigazelleAccepted solution
Employee
Feb 15, 2019 11:19 PM UTC

Hi Navdeep, I'm afraid there isn't enough information here for the community to help troubleshoot your issue. In addition, we'd probably need access to your Launch instance to figure out what the issue is.

Have you created a ticket with Customer Care yet? That would likely be the best avenue to get you back up and running.

1 reply

Gigazelle
GigazelleAccepted solution
Employee
Feb 15, 2019 11:19 PM UTC

Hi Navdeep, I'm afraid there isn't enough information here for the community to help troubleshoot your issue. In addition, we'd probably need access to your Launch instance to figure out what the issue is.

Have you created a ticket with Customer Care yet? That would likely be the best avenue to get you back up and running.

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