Audience deleted within Platform but still showing in destination | Community
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MeenalBo
Level 2
November 5, 2025
Solved

Audience deleted within Platform but still showing in destination

Hi Everyone,

 

Few of the audiences are removed from the platform but still visible in destination connection.

 

Is there a way to get audience IDs for such audiences?

 

Thanks,

Meenal

sessoms25
sessoms25Accepted solution
Level 3
November 10, 2025

Hi @meenalbo, clarifying that you have removed the audiences from the AEP/RT-CDP platform UI for the specific destination connection - you have deactivated the audiences from the downstream destination connection?

To get Audience Names & IDs, you can go to the destination connection & see which audience segments are currently activated - you can also provide a prompt to AI Assistant if you have the capability enabled.

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1 reply

sessoms25
sessoms25Accepted solution
Level 3
November 10, 2025

Hi @meenalbo, clarifying that you have removed the audiences from the AEP/RT-CDP platform UI for the specific destination connection - you have deactivated the audiences from the downstream destination connection?

To get Audience Names & IDs, you can go to the destination connection & see which audience segments are currently activated - you can also provide a prompt to AI Assistant if you have the capability enabled.

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