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A
ArunLa
New Participant
October 15, 2024
Question

Button Click Event Not Triggered

  • October 15, 2024
  • 2 replies
  • 864 views

Hi,

 

I have created a simple rule, which as event type is click, which is not triggered when i click on any button on page, I am also updating XDM eventType in action, attached screens below.

 

 

Thanks,

Parvathi

 

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2 replies

kautuk_sahni
kautuk_sahni
Employee
October 18, 2024

@arunla  If you have successfully found a solution on your own, we kindly ask that you share it with the community for future reference and mark it as the correct answer.

Kautuk Sahni
Gokul_Agiwal
Gokul_Agiwal
New Participant
October 15, 2024

Hi @arunla 

From the first screenshot, what I can see that you've used button as css selector?   Is this correct? 

Can you use the right css selector either class name or ID and then try. 

    A
    ArunLaAuthor
    New Participant
    October 15, 2024

    Hi @gokul_agiwal 

     

    I used, class and id selector also, its same, event not triggered and not able to see in debugger. as class or id selector not working i was doing testing with button selector.

     

    I even added customcode action to see if it gives me button id, that works. I can see button id in console. 

     

    I have observed another issue, I created another rule for "a" tag click event, getting 400 bad request error.

     

     

     

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