Cannot view estimated profile

Question

Dear community,

I have successfully ingested Event Data into AEP with records of two profiles. Then I create an audience to get that two profile into that Audience. However, when the batch was evaluated, it has shown that there are 2 Qualified Profiles and 2 Estimated Profiles. However, the "View Profile" button was grey and cannot be click. Then I proceed to "Refresh Estimate" and now it shows 2 Qualified Profiles and 0 Estimated Profiles and the "View Profile" button is now showing that there are NO profiles for viewing. Therefore, I am unable to verify if the conditions I choose would work for the expected profile to show. Anyone knows how I could see who this two profile will be? Or how can I get the two expected profile to show in "View Profile".

Below I have attached images regards to this issue.

Please let me know if you need any more information.

Best regards,
Sching

DavidRoss91 · Accepted Answer

@chanutejo  Estimation runs off of sample job that is not updated daily. Best bet is what @itsmetechy  mentioned and have to wait for audience evaluation job to run in order to see reflecting counts. You can also use query service to find qualifying identities

itsMeTechy · Answer

refresh estimate wont behave the same way all the time. you need to wait for segment evaluation job to run to see the qualified profile count. --ssj

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