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Luca_Lattarini
New Participant
June 21, 2022
Solved

Contentsquare and Adobe Experience Platform

  • June 21, 2022
  • 1 reply
  • 978 views

Hello guys,

Anyone has experience in using Contentsquare with AEP? Do you think Contentsquare can be used instead of CJA? Is it possible to use Contentsquare instead of Web sdk?

Thanks

Luca

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Best answer by NimashaJain

CS and CJA partially overlap given as they both aim at analyzing customer journeys. CS focus on friction point detection and user experience on digital properties whereas CJA brings cross channel (online & offline) end to end customer journey insights.

1 reply

NimashaJain
NimashaJainAccepted solution
Employee
June 27, 2022

CS and CJA partially overlap given as they both aim at analyzing customer journeys. CS focus on friction point detection and user experience on digital properties whereas CJA brings cross channel (online & offline) end to end customer journey insights.