DTM / Adobe Analytics - Unable to authenticate via Marketing Cloud | Community
Skip to main content
New Participant
August 30, 2017
Solved

DTM / Adobe Analytics - Unable to authenticate via Marketing Cloud

  • August 30, 2017
  • 1 reply
  • 797 views

I am logged into DTM directly, not via an Adobe ID.

I have a new Web Property and I am trying to add the Adobe Analytics Tool.

The option to:

is greyed out.  That is, I cannot select the radio button next to Marketing Cloud.

My Adobe Analytics login IS via Marketing Cloud.

Do I have to have access to DTM via Marketing Cloud in order to select this option?  Or is there some other issue preventing me from selecting it?

This post is no longer active and is closed to new replies. Need help? Start a new post to ask your question.
Best answer by jantzen_b

Yes, you need to log into DTM via the Marketing Cloud in order to enable this option.

1 reply

jantzen_b
jantzen_bAccepted solution
Employee
August 30, 2017

Yes, you need to log into DTM via the Marketing Cloud in order to enable this option.