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arpan-garg
New Participant
September 26, 2024
Solved

Handling mobile device push consent

 

How can we manage consent data in AEP for users with multiple mobile devices?

In our usecase the customer can have push notification of multiple types like offer_push, sale_push, back_in_stock_push , change_of_delivery_date push. Is there a way to handle this using the out-of-the-box consent and preference field group? From my understanding, the OOTB field group only accommodates a single push consent, rather than multiple types of push consents.

 

Thanks,

Arpan

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arpan-garg
arpan-gargAccepted solution
New Participant
October 19, 2024

Hello ,

 

I was able to solve the problem by using the out of the box consent and preference fieldgroup. I used the subscription map for handling the same instead of using an array. Since its a map you can add as many key as you want, but the value of each key (offer_push, sale_push, back_in_stock_push , change_of_delivery_date push) can only be one. 

 

Thanks,

Arpan

2 replies

arpan-garg
arpan-gargAuthorAccepted solution
New Participant
October 19, 2024

Hello ,

 

I was able to solve the problem by using the out of the box consent and preference fieldgroup. I used the subscription map for handling the same instead of using an array. Since its a map you can add as many key as you want, but the value of each key (offer_push, sale_push, back_in_stock_push , change_of_delivery_date push) can only be one. 

 

Thanks,

Arpan

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kautuk_sahni
Employee
October 18, 2024

 

@adobechat @sreecharan81 @v_sirish_kaushik1 @ssj @anil_umachigi @michael_soprano Curious to hear SMEs perspectives on this question. Do you all mind sharing your thoughts?

 

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Kautuk Sahni