How to get access for DTM ? | Community
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New Participant
December 27, 2016
Solved

How to get access for DTM ?

  • December 27, 2016
  • 17 replies
  • 7600 views

Hi,

I am admin for Adobe Analytics and implemented legacy for my project. However, I require access to Adobe DTM to work on another project in my organization. Let me know whom to contact to get start with DTM ?

 

 

 

Thanks

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Best answer by jantzen_b

Hi Venkatesh,

Please contact your account manager and have them request access for you via the provisioning hub. If you aren't sure who your account manager is, you can contact Customer Care and they should be able to look it up.

 

Cheers,
Jantzen

17 replies

jantzen_b
Employee
July 17, 2017

Please have a look at the following articles for guidance on setting up DTM permissions groups in the Adobe Admin Console.

How do I create a product configuration and map... |Adobe Community

How do I create a custom permissions group in DTM? |Adobe Community

Once you've reviewed these, I can answer any additional questions that you might have.

Thanks,
J

New Participant
July 17, 2017

Hi Mittal,

Upon clicking Adobe Dynamic Tag Management- Stoxx, I can see the below the screen.

Once I click the link DTM-DAX, I can view the below screen. Kindly guide me on how to access or activate DTM

Awaiting Reply...

ParitMittal
New Participant
January 25, 2017

Hi Venkatesh,

Do you have any Product Configurations created for "Adobe Dynamic Tag Management- Stoxx" Product ?.

To Check , Click Product---->Adobe Dynamic Tag Management- Stoxx.

Thanks & Regards

Parit  Mittal

New Participant
January 25, 2017

Thanks Jantzen, As I got access to Adobe Marketing Cloud. I am not able to link or access to DTM.

 However, you can guide me from the below image on how to activate & reach DTM Dashboard.

 

jantzen_b
Employee
January 13, 2017

Hi Venkatesh,

It sounds like Customer Care is trying to look up your Analytics solution account. DTM is a free service offered to all customers that have an active Adobe contract for at least one solution. I would provide them the information they are requesting and reaffirm that you currently do not have access to DTM and would like to gain access. They should be able to look up if your account has a DTM instance already provisioned or if you'll need to have one provisioned. 

As for the report suite and implementation details, they won't be setting up your DTM property so there is no need to worry about any implementation details at the moment. Like I said, I believe they are just verifying your solution entitlement. 

Once you have access to DTM, you can create web properties. Each web property is essentially a DTM implementation that can be deployed to one or multiple websites. You can set each web property up in whatever way you see fit. 

Cheers,
Jantzen

New Participant
January 13, 2017

Thanks Jantzen, I got a mail from Client Care to provide below information. 

User account:
Report Suite:
Report:

However, assume my Report Suite is 1234 & s_code (legacy) is implemented & I want to retain the same. But for future projects I need DTM access. So, my question is " Can I keep both the implementations or should I migrate the existing (1234) to DTM ?


 

jantzen_b
jantzen_bAccepted solution
Employee
December 28, 2016

Hi Venkatesh,

Please contact your account manager and have them request access for you via the provisioning hub. If you aren't sure who your account manager is, you can contact Customer Care and they should be able to look it up.

 

Cheers,
Jantzen