How we can get alerts for DL(distribution List) in AEP?

Forum|Forum|1 year ago
July 3, 2024
4 replies
1256 views

We are trying to subscribe an alert for a DL in AEP. So instead of entering multiple emails IDs separated by comma, we can give subscription to one DL and get alerts for a group. How can we do that?

Experience Platform

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Best answer by Anil_Umachigi

@tapasmahalik we had something similar, assuming the DL will have be a valid email address, you can create a Adobe user in your org ( with relevant read only access) and subscribe to alerts as required.

Hope that helps

Anil

H

himanshu

Employee

Alerts and notifications are subscribed at a user level. This is how we solved this for a DL.

Create a DL with the required people.
add the DL email address as a user in admin console and AEP
one of the user in the DL can login to admin console and AEP with the user created in step 2 and subscribe to the alerts and notifications.
once the subscription is sorted, manage the users with the DL to add remove people to start/stop receiving notifications.

Anil_UmachigiAccepted solution

Employee

@tapasmahalik we had something similar, assuming the DL will have be a valid email address, you can create a Adobe user in your org ( with relevant read only access) and subscribe to alerts as required.

Hope that helps

Anil