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New Participant
September 21, 2023
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Journey meta data not creating contact history

  • September 21, 2023
  • 3 replies
  • 1442 views

Some Journeys information are not stored in Journey Dataset.

Can anyone help on this.

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Best answer by _Manoj_Kumar_

Hello @saurabh__g 

 

When you say, " Some Journey information is not stored", what information are you looking for?

You can use the journey step events dataset to check the profile-related message events when combined with the Message feedback and Message interaction dataset.

 

You can use the queries mentioned in this document to troubleshoot it:

Examples of queries | Adobe Journey Optimizer

 

If you are unfamiliar with SQL, you can use the events tab under a profile to check the same via UI.

3 replies

NimashaJain
Employee
September 27, 2023

Did your query got resolved?

_Manoj_Kumar_
New Participant
September 25, 2023

Hello @saurabh__g 

 

Could you please share more information? What meta data are you referring to here? What are you expecting in the dataset, and where are you looking?

     Manoj     Find me on LinkedIn
New Participant
September 25, 2023

Hi @_manoj_kumar_ 

 

In Journey schema with Journey Fields for Journey Orchestration schema some Journey information is not storing. 

_Manoj_Kumar_
_Manoj_Kumar_Accepted solution
New Participant
September 26, 2023

Hello @saurabh__g 

 

When you say, " Some Journey information is not stored", what information are you looking for?

You can use the journey step events dataset to check the profile-related message events when combined with the Message feedback and Message interaction dataset.

 

You can use the queries mentioned in this document to troubleshoot it:

Examples of queries | Adobe Journey Optimizer

 

If you are unfamiliar with SQL, you can use the events tab under a profile to check the same via UI.

     Manoj     Find me on LinkedIn
New Participant
September 22, 2023

some one please reply. This is impcting business