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New Participant
June 5, 2019
Solved

Login Issues

  • June 5, 2019
  • 12 replies
  • 13001 views

Does anybody else find that they have to constantly log-in to Adobe Launch?

It frequently causes error messages and reloading of the page.

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Best answer by jantzen_b

Most of these login issues should have been solved by Adobe's Unified Shell project. Launch has since moved to the unified shell and login issues not persisting across products should be solved for the most part. If you are still facing this issue, please open a ticket with customer care or start a new thread on the community with the issue you are facing and steps to replicate along with screenshots of any errors you are receiving.

12 replies

New Participant
June 6, 2019

Hi there,

Sometimes I’m using Adobe Analytics as well (they are the only two products we have in the suite at the moment :o(!)

But it doesn’t always seem related to whether I’m working in Analytics too.

Mark

Mark Palfreeman

Business Intelligence Analyst

markhicken
Employee
June 5, 2019

Hey Locutus243​, are you working in other Adobe Experience Cloud products when this happens? Can you detail any steps to reproduce the issue?