Missing Discount details, Voucher/Gift card details in Adobe client data layer | Community
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banerjee_pritha_omds
New Participant
March 29, 2023
Question

Missing Discount details, Voucher/Gift card details in Adobe client data layer

  • March 29, 2023
  • 2 replies
  • 668 views

Hello all,
We are using Experience platform connector Magento extension in our adobe commerce website which is providing the Adobe Client Data Layer.
But it has some data missing like - Discount details, Voucher/Gift card details etc.
Is there any way we can have those in the datalayer ?

We are using:

  1. Adobe Experience Platform Web SDK extension in tag manager
  2. Adobe Client Data Layer extension in tag manager
  3. Schema, Datastreams
  4. Magento/2.4 (Enterprise)
  5. Experience Platform Connector Magento Extension
  6. Adobe Experience Platform Debugger


Kindly help me out.
Thanks in advance

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2 replies

Anil_Umachigi
Anil_Umachigi
Employee
March 30, 2023

@banerjee_pritha_omds Any additional details needed in datalayer has to be populated by the developers. The way you would usually achieve this is 

  1. Create a spec ( field value ) for the missing fields and event at which they would need to be set ( in your case may be order success) 
  2. The spec will be used by developer to populate the field and value, which can then be read by webSDK extension and make it available for your use case. 

 

Hope that helps 

Anil

    VaniBhemarasetty
    VaniBhemarasetty
    Employee
    March 29, 2023

    @banerjee_pritha_omds , Can you please share a snippet of data layer?

    Also, did you have a chance to look at this doc?

    https://experienceleague.adobe.com/docs/commerce-merchant-services/experience-platform-connector/event-forwarding/events.html?lang=en

     

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