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New Participant
April 5, 2019
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People Core Services: Customer Attribute Deletion of Records

  • April 5, 2019
  • 1 reply
  • 3974 views

Hi All,
I have created customer attribute example  like as below with 3 records with alias id (crs_id)

id
name
email
1Jackjack@email.com
2Samsam@email.com
3Ramsrams@email.com

Question 1 : How to delete a particular record from data source ?
Question 2 :  How to flush/erase all records without affecting customer attribute ?


Regards
Rams

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Best answer by Rachit_sachdev_01

Hi Ram,

Customer attribute data once uploaded cannot be deleted unless the data source is deleted otherwise.

You can modify the schema by uploading a new file with the changed schema but the profile/customer id's once uploaded cannot be deleted.

Looking at your questions:

Question 1 : How to delete a particular record from data source ?

-- This is not possible. Customer attribute file upload either merges or updates the given record. But delete is not possible.

Question 2 :  How to flush/erase all records without affecting customer attribute ?

--You shall have to delete the entire data source to erase all the records.

Regards,

Rachit

1 reply

Rachit_sachdev_01
Rachit_sachdev_01Accepted solution
New Participant
April 25, 2019

Hi Ram,

Customer attribute data once uploaded cannot be deleted unless the data source is deleted otherwise.

You can modify the schema by uploading a new file with the changed schema but the profile/customer id's once uploaded cannot be deleted.

Looking at your questions:

Question 1 : How to delete a particular record from data source ?

-- This is not possible. Customer attribute file upload either merges or updates the given record. But delete is not possible.

Question 2 :  How to flush/erase all records without affecting customer attribute ?

--You shall have to delete the entire data source to erase all the records.

Regards,

Rachit