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venukam82699228
New Participant
September 28, 2018
Solved

Seeing 2 lifecycle calls upon the first launch of the app

  • September 28, 2018
  • 4 replies
  • 4767 views

Hello - I see 2 lifecycle calls when I do a first launch of the app. Does that mean, two first launches would be counted when we launch the app firstly?

Thanks,

Venuka

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    Best answer by venukam82699228

    Hello - it was a problem with the Adobe Config file we used. We fixed it by using the right file.

    Thanks,

    Venuka

    Internal

    4 replies

    V
    venukam82699228AuthorAccepted solution
    New Participant
    November 5, 2018

    Hello - it was a problem with the Adobe Config file we used. We fixed it by using the right file.

    Thanks,

    Venuka

    Internal

    Jennifer_Andrews
    Jennifer_Andrews
    Employee
    November 5, 2018

    Hi venukam82699228​,

    If you could provide how you were able to resolve for any users in the future who may have encounter the same issue.

    Thanks,

    Jen

      V
      venukam82699228Author
      New Participant
      October 24, 2018

      Hi Calise – Thank you for the follow up. It is solved now. You can close the ticket .

      Thanks,

      Venuka

      Internal

      C
      CaliseCheung
      Employee
      October 23, 2018

      Hi Venuka,

           Can you provide more details about the workflow?

           1. Which version of SDK and Operation system you are using?

           2. Is this a fresh install or testing the simulator by restarting the app?

           3. What are the two Lifecycle events sending out?  Do they contain InstallEvent, LaunchEvent, CrashEvent, SessionInfo?

           4. Is backdateSessionInfo enabled?

      Best Regards,

      Calise Cheung

      Mobile Engineer

      Adobe Experience Cloud

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