Sharing Audience with Target

Forum|Forum|7 years ago
September 5, 2018
12 replies
11573 views

Hi all,

Recently I implemented target on my website using DTM. Website has experience cloud implementation.

I am facing an issue with audience sharing between analytics and target. Segment been created in analytics is visible in target as audience but somehow a valid user is not fulfilling the criteria of audience in target only.

I have verified target calls.. they do contain marketing cloud visitor id. It seems I missed some part somewhere in visitor syncing but not able to identify.

Need immediate help in resolving this .

Thanks in advance.

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Best answer by skand

When a segment is created in Analytics and then shared with marketing cloud.

You have to ensure the qualification condition are all met when user is visiting the page.

Once a visitor qualifies for the audience shared from Analytics, there is a 24 - 48 hour delay before that information is actionable in Target.

Regards

Skand Gupt

Show previous replies

K

kanchanmithaAuthor

New Participant

Hi Skand,

Thanks for replying but its been 1 week and still no user is qualifying for it.I have followed all the steps mentioned in documentation.

Regards

Kanchan Mitharwal

S

skandAccepted solution

Employee

When a segment is created in Analytics and then shared with marketing cloud.

You have to ensure the qualification condition are all met when user is visiting the page.

Once a visitor qualifies for the audience shared from Analytics, there is a 24 - 48 hour delay before that information is actionable in Target.

Regards

Skand Gupt

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