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OscarMartinezM
OscarMartinezM
New Participant
November 30, 2022
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Some rule components not loading on slow Internet connections

  • November 30, 2022
  • 3 replies
  • 1736 views

Hi community,

I found some interesting in Adobe Launch.

These are the list of Rule Components loading using regular Internet connection:

These are the list of Rule Components loading using slow 3G Internet connection:

You can see there are several Rule Component not loading when speec connectop is slow? Why this happend? How can we fix it?

Thank you!

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    Best answer by Serban_AndreiSt

    In the advanced section from each rule component there is a timeout field. The default value is 2s. You can increase that value.

     

    3 replies

    S
    Serban_AndreiStAccepted solution
    Employee
    December 9, 2022

    In the advanced section from each rule component there is a timeout field. The default value is 2s. You can increase that value.

     

      ChetanyaJain-1
      ChetanyaJain-1
      New Participant
      December 9, 2022

      Great point!

      ChetanyaJain-1
      ChetanyaJain-1
      New Participant
      December 9, 2022

      @oscarmartinezm did you try debugging? Here's a good way to troubleshoot - https://helpx.adobe.com/dtm/kb/troubleshooting---why-is-my-page-load-rule-firing-incorrectly--.html 

       

      See if this helps you.

      AtulChavan
      AtulChavan
      New Participant
      December 5, 2022

      Hi @oscarmartinezm , seems strange to me. May be switching network and reloading same rule components did not attempt to load them again. Could be a method to optimize calls that are happening when connection is slow. On solution part if it is really the case I would advise to be on good network to avoid time out errors and such unexpected behavior.  

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