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Bsmith320
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October 16, 2015
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The s.products string and purchase event issues

  • October 16, 2015
  • 1 reply
  • 1192 views

Do the "s.products" and "purchase event" have to fire on the same page in oder to capture order information in Adobe Analytics. I recently did a commerce implementation in DTM and I use a data layer to capture the product name, quantity and price. I capture the s.products information from the data layer on the order start and order review page. The product information is not passed to the order confirmation page where I have the "purchase" success event. Right now I am not capturing the revenue or order quantity in Adobe Analytics. DO I need to move my "purchase" event to the order review page or should I have the "s.products" data moved to the order confirmation page? The only issue is with that is an order can be cancelled on that page. I am at a loss as to why I am not capturing the revenue and quantities.

 

Thank you for any feedback,

 

Bill

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Best answer by coreys38006436

Yes, you need to have the product string (s.products) and the purchase event on the same page. 

Placement would depend on your eCommerce solution. 

1 reply

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coreys38006436Accepted solution
Employee
October 23, 2015

Yes, you need to have the product string (s.products) and the purchase event on the same page. 

Placement would depend on your eCommerce solution. 

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