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debanjanab15925
debanjanab15925
New Participant
May 13, 2021
Question

The Segment is returing Wrong data in AEP

  • May 13, 2021
  • 1 reply
  • 810 views

Hi Team,

We are trying to create a segmnt for the group of customers who have birthdays on the current day.

We have written the segment rule in a [proper way but we are getting the records for curernt day and the day before the current day also.

I am attaching the rule that we have written .Are we missing anything ?

 

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1 reply

ChetanyaJain-1
ChetanyaJain-1
New Participant
December 3, 2022

Hi @debanjanab15925, I suspect this is happening because of the timezone.

Is the birth date "Date" field or "Date Time"? If datetime, then we need to ensure that it's always converted to UTC time.

If this issue is happening even with the date field, then definitely raise a ticket with Adobe.

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