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ShivaniM
New Participant
August 31, 2023
Solved

To delete a Source Dataflow with status: ERROR

  • August 31, 2023
  • 2 replies
  • 1209 views

Hi All, 
I'm trying to delete a dataflow that has gone to a error state, could you please help me in API it says flow ID not found, and in UI it is not allowing me delete the dataflow since it is in error state.

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Best answer by arpan-garg

Hi @shivanim - As @tof_jossic mentioned, it should be done via the support team at engineering level. I also faced the same issue with SFMC destination while exporting the dataset. They were finally able to fix it for me.

 

Hope this helps,

Arpan

2 replies

arpan-garg
arpan-gargAccepted solution
New Participant
October 10, 2023

Hi @shivanim - As @tof_jossic mentioned, it should be done via the support team at engineering level. I also faced the same issue with SFMC destination while exporting the dataset. They were finally able to fix it for me.

 

Hope this helps,

Arpan

_Manoj_Kumar_
_Manoj_Kumar_
New Participant
August 31, 2023

Hello @shivanim 

 

Can you disable the dataflow? If not, you will have to reach out to Adobe support.

     Manoj     Find me on LinkedIn
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ShivaniMAuthor
New Participant
August 31, 2023

Hi @_manoj_kumar_ ,

 

Dataflow is disabled. I'm unable to make it enabled. It was in enabled state, then I had to make some changes in the mapping, after that it went to error state and disabled.

    Tof_Jossic
    Tof_Jossic
    Employee
    August 31, 2023

    @shivanim as @_manoj_kumar_ suggested, the dataflow state will have to be unblocked at Engineering level - Please raise a Support request via the Admin Console and we'll make sure to push this to the relevant team for you.

    Apologies for the inconvenience.

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