Unable to Access Dataset Older Than 30 Days for Destination Activation | Community
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YaswanthReddyD
YaswanthReddyD
New Participant
November 6, 2024
Solved

Unable to Access Dataset Older Than 30 Days for Destination Activation

  • November 6, 2024
  • 2 replies
  • 955 views

I'm attempting to activate a destination, but I'm unable to locate a specific dataset that was loaded several months ago. The date filter only permits me to view data from the past 30 days, which prevents me from accessing the older dataset.

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Best answer by DavidRoss91

@yaswanthreddyd Thanks, can you review this documentation here and let me know if this helps? There are some prerequisites for datasets allowed for export. I also found some documentation that shows data past 365 days is not supported for export (not sure if that falls into your use case)

https://experienceleague.adobe.com/en/docs/experience-platform/destinations/ui/activate/export-datasets#datasets-to-export

2 replies

kautuk_sahni
kautuk_sahni
Employee
November 8, 2024

@yaswanthreddyd Did you find the suggestion helpful? Please let us know if you require more information. Otherwise, please mark the answer as correct for posterity. If you've discovered a solution yourself, we would appreciate it if you could share it with the community. Thank you!

Kautuk Sahni
YaswanthReddyD
YaswanthReddyDAuthor
New Participant
November 8, 2024

@kautuk_sahni The above provided documentation helped to resolve my issue and I marked it as correct.

    DavidRoss91
    DavidRoss91
    New Participant
    November 7, 2024

    Hi @yaswanthreddyd 

    Are you saying that you are not able to view the dataset in question at all? Or that it is not available when attempting to export the dataset out to a destination?

      YaswanthReddyD
      YaswanthReddyDAuthor
      New Participant
      November 7, 2024

      Hello @davidross91 ,

       

      The dataset is available but i'm not able to view the dataset when trying to export it to a destination.

        DavidRoss91
        DavidRoss91Accepted solution
        New Participant
        November 7, 2024

        @yaswanthreddyd Thanks, can you review this documentation here and let me know if this helps? There are some prerequisites for datasets allowed for export. I also found some documentation that shows data past 365 days is not supported for export (not sure if that falls into your use case)

        https://experienceleague.adobe.com/en/docs/experience-platform/destinations/ui/activate/export-datasets#datasets-to-export

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