Employee

Community Q&A Coffee Break, September 4th with Adobe Journey Optimizer experts Keara Fausett, Aaron Forrest, Justin Grover & Sandra Hausmann

Forum|Forum|1 year ago
July 25, 2024
7 replies
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Join us for the next Adobe Journey Optimizer Community Q&A Coffee Break!

☕ Wednesday, September 4th from 8am -9am PT

We'll be joined by Adobe Journey Optimizer experts: Keara Fausett (@kearafausett), Product Manager, Aaron Forrest (@aaron4est), Product Manager, Justin Grover (@jgrover1), Principal Product Manager and Sandra Hausmann (@SHausmann), Sr Technical Marketing Engineer. In this AMA (Ask Me Anything)- like event, the experts will be logged in to answer any of your questions related to the topics discussed during the Experience League LIVE session held on August 28th about the 3 must try features in Adobe Journey Optimizer. You can watch its recording here: Summer Spotlight - Three must try features in Adobe Journey Optimizer

Participating is easy:

Add your Questions below by Replying to this thread.
Begin your Question with our hosts' Community Usernames: @kearafausett, @aaron4est, @jgrover1 and @SHausmann.
Stand-by to watch the page as the experts weigh in during the hour, so that you can:
- Clarify your questions
- Ask follow up Qs and provide additional details
- See Questions posted by other Community members to up-vote those that you find interesting
- Discuss further with your AJO Community member peers

Meet the Experts

Aaron Forrest is a Product Manager over the Business Rules and Decisioning capabilities in Adobe Journey Optimizer today. He previously worked on Adobe’s internal personalization product which enables Adobe’s product lines such as Photoshop, Acrobat, and others in delivering personalized experiences across various channels including email, web, desktop notifications, and push. Prior to that he worked as a Digital Product Manager at companies including Nike, Weave, and Beachbody. He enjoys working to solve unique use cases that involve personalized communications & digital interactions to drive customer conversion, engagement, and retention for organizations.

As technical product enablement lead for Adobe Journey Optimizer and Adobe Campaign, Sandra helps customers enable themselves to get to value quickly and grow their business with these applications.Prior to joining the Product Enablement team, Sandra was Senior Product Manager for Adobe Campaign. She has over 20 years of experience in consulting, presales, and product management and has worked for start-ups as well as global corporations, such as Bosch and eBay.

Keara Fausett is a Product Manager on Adobe Journey Optimizer with three years of expertise in content velocity roadmaps and strategy. She leads the integration of AEM content with Adobe Journey Optimizer (AJO) and has been key in launching standalone AJO capabilities like templates, fragments, and tags. Currently, Keara is focused on rolling out multilingual messaging, enhancing Adobe’s ability to deliver personalized content across global markets.

Justin Grover is a Principal Product Manager for Digital Experience at Adobe.

Something already coming to mind?💡

Add your journey experimentation, frequency capping, and multi-lingual messaging related questions below any time before or during the Coffee Break on Wednesday, September 4th, when you can watch the page and be ready to add follow-up questions and discuss further with other community members!

This post is no longer active and is closed to new replies. Need help? Start a new post to ask your question.

Sukrity_WadhwaAuthor

Employee

Thanks @aaron4est, @kearafausett, @jgrover1 and @SHausmann for taking the time out today and answering questions for the Journey Optimizer Community.

@Journey Optimize Community members - Feel free to ask any more questions related to the content shared in Summer Spotlight - Three must try features in Adobe Journey on this thread. I, along with other experts, will be monitoring it to answer all your future queries as well.

Sukrity Wadhwa

C

Caveman77

New Participant

Are you able to share insight into of any new AJO features that will be release before the end of this year?

J

jgrover1

Employee

Experimentation will be available in Journeys and Multi-lingual campaigns and journey actions will be possible. 🙂

C

Caveman77

New Participant

So would this mean a Q1 release?

J

jgrover1

Employee

likely but there is some ambiguity in the schedule.

C

Caveman77

New Participant

Thanks. Here are my questions then:

Will the AJO UI Search (Journeys or Audience) be updated to include AND exclude based on search terms? This would be helpful as we label all test journeys with a specific name. I would like to be able to search for XYZ and exclude ABC
Will the daily Caps be updated to filter based on campaign or journey name and not just the ID?
Will there be the ability to set a daily cap AND then determine what happens to any emails that are suppressed from the user? For instance, delay the email until tomorrow?
When will out of the box functionality be rolled out for Leads Collection forms in AJO?
When will out of the box functionality be rolled out for A/B testing an email campaign and automatically assigning a winner to the remainder without having to build and deploy another campaign.

KearaFausett

Employee

Re: When will out of the box functionality be rolled out for Leads Collection forms in AJO?

This is on our roadmap for Q4!

HausmannS

Employee

Hi, we are here to answer your questions live for the next hour.

C

Caveman77

New Participant

Is this an login event?

Sukrity_WadhwaAuthor

Employee

Hi @caveman77,

Could you please share what do you mean by a login event?

This is actually a type-in event, similar to an Ask Me Anything (AMA) chat event, wherein participants can submit their questions in the comment section here, and our experts will be providing answers during this one hour.

Sukrity Wadhwa

J

j_goetze_5000

New Participant

Question regarding experiments, specifically Holdsout :
Will the profiles in holdout appear in the reporting dataset?
What are the options to edit the conditions of holdout group? Percentage, criteria etc.
When Experiements is available for Journeys, does that include Holdout?

J

jgrover1

Employee

Hi @j_goetze_5000

Will the profiles in holdout appear in the reporting dataset?

Yes the profiles will appear in the reporting dataset as a holdout. Just remember since they didn't receive an email there won't be any open or clicks.

What are the options to edit the conditions of holdout group? Percentage, criteria etc.

You can edit the percentage between 1-100%. It is a straight random assignment for each experiment to maintain the integrity of the experiment.

When Experiements is available for Journeys, does that include Holdout?

It will include the holdout as well. This holdout will apply for the action node so make sure there aren't subsequent actions the require the user to have seen the previous action if you use a holdout. Journey level holdouts are on the roadmap.

J

j_goetze_5000

New Participant

Question regarding the Business Rules / Frequency Cap:
In my instance, Business rules are available, but I can only set duration as 'monthly' or 'weekly', and not 'daily' as in the demo? Furthermore, in my UI there is not option to create "Rule Sets", only rules?

All Permissions required are enabled.

A

aaron4est

Employee

Yes, daily cap is available upon request. Please reach out to your Adobe Account Manager and with your AJO Org ID we are able to activate the daily frequency cap feature so that it populates in the dropdown for selection.

Rule Sets is also available upon request in Beta. If interested, we'd be happy to look into activating that for you and your team.

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