Solved
Batch Destination - Export incremental data for batch segmentations
Hi everyone,
We are trying to export batch segmentation to batch destination (SFTP) and there is the scenario below:
This segmentation is composed of destinations coming from batch data sources.
The segmentation was saved in batch format.
The sending was done to a batch destination.
Batch audience:
Batch audience:

We have the first case: Sending audience batch to batch destination (SFTP)

We need to send the segmentation every 3 hours (for email marketing activation).
What currently happens in the CDP:
After the first schedule of audience evaluation, the full base is sent, and only after the subsequent schedules in the following days, the incremental is sent. In other words, we have a scenario where data is sent only once a day, as shown in the screenshot below:

At other times, the sending is zeroed (only after 5m Brazil time zone is the incremental sent once a day).
The question is: how can we make the CDP send the incremental every 3 hours and not just once a day?
Obs: Was set to incremental 3 in 3 hours
Thanks!