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SubeAEP
New Participant
September 5, 2024
Solved

Disconnect Audience Manager from AEP

  • September 5, 2024
  • 4 replies
  • 1163 views

Hi Everyone, 

i have a requirement to turn off any connection that will help to restrict any incoming audiences from Audience Manager (AAM) flowing into from AEP. Additionally we need to delete the existing audiences from AEP Audiences sections which have origin as 'Audience Manager' as there is no option to delete from AEP console. I have attached the screenshot as well. Can someone guide me on this.

 

 

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Best answer by RiteshY18

- check for integration / ingestion point  , identity/segment service configuration  or sources that are actively sharing data with AEP - remove/disable them

- removal will stop future ingestion but not remove the existing/historical audience 

- remove segment/audience imported in AEP from Audience Manager

 

4 replies

S
SubeAEPAuthor
New Participant
September 17, 2024

Just an update on the deletion of audiences that show up in the AEP console with Audience Manager as the origin. @tof_jossic yes you are correct, we need to delete the AAM flow to stop further audience coming into AEP from AAM. Also the existing audiences and traits needs to be deleted from Audience Manager console, and the changes will reflect in AEP console as well. Thanks @tof_jossic @riteshy18 @kautuk_sahni 

    kautuk_sahni
    kautuk_sahni
    Employee
    September 16, 2024

    @subeaep Did you find the suggestion helpful? Please let us know if you require more information. Otherwise, please mark the answer as correct for posterity. If you've discovered a solution yourself, we would appreciate it if you could share it with the community. Thank you!

    Kautuk Sahni
    RiteshY18
    RiteshY18Accepted solution
    New Participant
    September 5, 2024

    - check for integration / ingestion point  , identity/segment service configuration  or sources that are actively sharing data with AEP - remove/disable them

    - removal will stop future ingestion but not remove the existing/historical audience 

    - remove segment/audience imported in AEP from Audience Manager

     

      S
      SubeAEPAuthor
      New Participant
      September 6, 2024

      thanks @riteshy18 for your answer, will proceed with the steps and will update.

        Tof_Jossic
        Tof_Jossic
        Employee
        September 5, 2024

        @subeaep I believe there is an autogenerated AAM Flow which you should be able to delete as a first step to stop anything else coming in

          S
          SubeAEPAuthor
          New Participant
          September 6, 2024

          thanks @tof_jossic, will look into it and will update.

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