Reasons why Segmentation Service thinks there's no data in Dataset column | Community
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MktgCloudUser
MktgCloudUser
New Participant
December 7, 2024

Reasons why Segmentation Service thinks there's no data in Dataset column

  • December 7, 2024
  • 3 replies
  • 695 views

Hello,

What are the reasons the Segmentation service (both is build and in sharing attributes for Destinations) thinks there's no data in a dataset column?  The Dataset & Schema are enabled for Profile and segmentation can see data in other columns. I'm using the OOTB Loyalty Fieldgroup with no modifications.

 

In the images below, it's saying there's no data in the loyalty.tier column but the Dataset preview and the Query Service clearly shows there is data.  Any way I can fix this?

 

3 replies

kautuk_sahni
kautuk_sahni
Employee
December 16, 2024

@mktgclouduser Did you find the suggestions helpful? Please let us know if you require more information. Otherwise, please mark the answer as correct for posterity. If you've discovered a solution yourself, we would appreciate it if you could share it with the community. Thank you!

Kautuk Sahni
DavidRoss91
DavidRoss91
New Participant
December 9, 2024

@mktgclouduser How much time has passed since the data was ingested? Has the Global Segmentation Job run happened since the data load?

    RiteshY18
    RiteshY18
    New Participant
    December 9, 2024

    @mktgclouduser  did you check below 

    - is the dataset mapped to the correct XDM schema?

    - Does the data type match the schema definition?

    -  Is the dataset enabled for the profile?

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