Single Sign On Not Working with Chrome | Community
Skip to main content
NickMannion
NickMannion
New Participant
January 28, 2025

Single Sign On Not Working with Chrome

  • January 28, 2025
  • 2 replies
  • 922 views

Hi Adobe Community, 

 

My team is having issues where we have to keep resigning into Experience Platform every morning on Chrome instead of single sign on automatically loading us in. I am wondering if anyone has any workaround suggestions. This is only happening on Chrome so I am assuming it is a Chrome setting.

 

Thanks,

Nick

    2 replies

    kautuk_sahni
    kautuk_sahni
    Employee
    March 6, 2025

    @nickmannion Did you find the suggestion helpful? Please let us know if you need more information. If a response worked, kindly mark it as correct for posterity; alternatively, if you found a solution yourself, we’d appreciate it if you could share it with the community. Thank you!

    Kautuk Sahni
    TylerKrause
    TylerKrause
    New Participant
    January 28, 2025

    Have you tried using a different browser? 

    /s 

    This one feels like a support ticket to me 🙂

      NickMannion
      NickMannionAuthor
      New Participant
      January 28, 2025

      Yeah, I mean I just told our users to use a different browser for now but wanted to know if anyone else had experienced a similar issue and had a solution. This seems like a Chrome issue to me.

        TylerKrause
        TylerKrause
        New Participant
        January 28, 2025

        Yeah agreed. Hopefully support can get that one escalated and get a resolution in place sooner than later.

        I have had some success with similar issues by cache/cookie dumping to see if I can get anything dumped that was causing the issue.

          Terms & ConditionsAccessibility statement

          Loading footer...