AB testing chanages are not reflecting on LUMA website | Community
Skip to main content
NidhiAgrawal1
Level 2
July 19, 2022
Solved

AB testing chanages are not reflecting on LUMA website

HI,

I have created few AB activities on luma website but i am not able to see changes on activity QA url.

What could be the reason.

Please suggest.

 

 

    This post is no longer active and is closed to new replies. Need help? Start a new post to ask your question.
    Gaurav_Singh_02Accepted solution
    Employee
    July 21, 2022

    @nidhiagrawal1 as you can see in the console log , it states "Invalid QA token : Wrong client" . Could you try activating this activity and then check if you see the correct content.

     

    This error usually occurs when we are trying to reactivate an old ended activity. Please try creating a new activity (Do not copy from any old ended activity but create a new one from scratch) and then add QA audience to it and then activate the activity to check the status.

    View reply

    14 replies

    Gaurav_Singh_02
    Employee
    July 21, 2022

    @nidhiagrawal1  to further narrow down the problem could you please try using QA audiences and then set the activity live ? Just try using any QA audience such as "Current URL query string parameter contains "Test123".

     

    This would help you in identifying if the issue is with QA link or your setup.

     

    We have seen few issue wherein the QA url may not load expected content on the first load . Such issues are also observed with Target activities that are Ended . QA URL for such activities will also render 400 .

     

    Translate
      NidhiAgrawal1Author
      Level 2
      July 21, 2022

      @gaurav_singh_02  Yeah right i am getting 400 with QA url after adding custom audiences i have just added audience as per geography India and in my query param i am getting "at_preview_evaluate_as_true_audience_ids=7745442".

      Translate
        Gaurav_Singh_02Accepted solution
        Employee
        July 21, 2022

        @nidhiagrawal1 as you can see in the console log , it states "Invalid QA token : Wrong client" . Could you try activating this activity and then check if you see the correct content.

         

        This error usually occurs when we are trying to reactivate an old ended activity. Please try creating a new activity (Do not copy from any old ended activity but create a new one from scratch) and then add QA audience to it and then activate the activity to check the status.

        Translate
          Sneha-Parmar
          Sneha-Parmar
          New Participant
          July 19, 2022

          Hi @nidhiagrawal1 

           

          Is your "Match audience rules to see experiences" turned on and do you qualify for the audience ?

          Translate
            NidhiAgrawal1Author
            Level 2
            July 19, 2022

            @sneha-parmar

            As you suggested made the changes but still chnages are not reflecting in activity QA url.

             

            Translate
              Sneha-Parmar
              Sneha-Parmar
              New Participant
              July 19, 2022

              As Bhuwan suggested earlier, try clearing cache and look for any errors in console or VEC.

              Translate
                Bhuwan_B
                Bhuwan_B
                New Participant
                July 19, 2022

                @nidhiagrawal1 Can you please try QA URL in a different browser (Please make sure that you have saved your activity and have cleared cache while checking in a different browser. check for console errors if any).

                Translate
                  NidhiAgrawal1Author
                  Level 2
                  July 19, 2022

                  @bhuwan_b 

                  Testes on edge and chrome on incognito tab after cache clear and hard reload.

                   

                   

                  Translate
                    Terms & ConditionsAccessibility statement

                    Loading footer...