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JanHa2
New Participant
May 7, 2024
Solved

Activity not visible after going live

  • May 7, 2024
  • 3 replies
  • 723 views

Hello,
I have made an activity live, but I still see the default content.
I have already tried all the options on this page: https://experienceleague.adobe.com/de/docs/target/using/activities/troubleshoot-activities/troubleshooting-activities

I have only removed one container from the experience with the option "Custom code" --> display: none.
However, this container is still visible after activation.

Can you help me further?

Many thanks and best regards
Jan

 

    This post is no longer active and is closed to new replies. Need help? Start a new post to ask your question.
    Best answer by Matthew_Ravlich_ACG

    Hi @janha2 - If you use custom code, you may need to uncheck "Add code in the <head> section" to display your changes correctly.

     

    Matthew Ravlich | ACG Digital | albertacg.com

    3 replies

    H
    HamidHo
    New Participant
    October 11, 2024

    Did you find a solution to your problem? I'm having the same issue. 

    pradnya_balvir
    pradnya_balvir
    New Participant
    May 8, 2024

    Hi @janha2 ,

     

    You can do this in two ways.

     

    In your experience, click on Container, you can see options, click on Layout -> Click on Remove and save the changes

     

    Also if you want to edit through code then click on Edit and edit your HTML code as per request.

      Matthew_Ravlich_ACG
      Matthew_Ravlich_ACGAccepted solution
      New Participant
      May 7, 2024

      Hi @janha2 - If you use custom code, you may need to uncheck "Add code in the <head> section" to display your changes correctly.

       

      Matthew Ravlich | ACG Digital | albertacg.com

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